At VSPA Retreat, we are delighted to introduce our exclusive Weekly Specials — thoughtfully curated spa experiences designed to bring a little luxury to every part of your week.
From restorative Monday escapes and glow-enhancing facial experiences to wellness rituals and weekend pampering packages, our weekly offers are designed to provide exceptional value whilst maintaining the 5-star service and atmosphere VSPA Retreat is known for.
To ensure availability remains balanced across our full spa menu, weekly promotional packages are limited to a set number of bookings per day. Once the allocated spaces have been reserved, the offer will no longer be available for that day.
We kindly ask all guests to carefully select the correct promotional package for the correct offer day when booking online. Whilst our booking system currently cannot automatically restrict bookings by day, promotional packages remain strictly valid only on their designated offer day.
Please review the full terms and conditions below prior to booking.
STRICT TERMS & CONDITIONS Terms & Conditions – Weekly Spa Offers All weekly spa offers are subject to the following terms and conditions: 1. Offer Validity All packages and promotional offers are strictly valid only on the specific day stated within the offer. Should you need to reschedule your appointment, it must be moved to another date on which the same offer is valid. Promotional bookings cannot be transferred to alternative days outside of the stated offer. 2. Booking, Deposits & Online Reservations A deposit is required at the time of booking to secure all promotional appointments. For online bookings, an initial £1.00 holding deposit will be taken by VSPA Retreat at the time of reservation. The remaining balance required to complete the 50% booking deposit will then be charged to the payment card provided within 48 hours of booking by Velisha London. All bookings remain subject to availability and applicable promotional timings where stated. 3. Gift Voucher Bookings If you wish to redeem a gift voucher against a weekly promotional offer, bookings must be made directly with the spa via telephone or email. Gift vouchers cannot currently be redeemed through our online booking system. Due to the promotional pricing of these packages, additional restrictions may apply to voucher redemption. Gift vouchers may only be redeemed against selected weekly offers Voucher redemptions are restricted to bookings between 10:00am – 2:00pm only Any remaining balance must be paid at the time of booking Promotional offers cannot be purchased as gift vouchers unless explicitly stated. 4. Cancellation & Rescheduling Policy Our standard cancellation policy applies to all promotional bookings. Failure to provide sufficient notice may result in the loss of your deposit or full payment. Rescheduled appointments must adhere to the validity terms outlined above. 5. Arrival & Timings We kindly ask all clients to arrive at least 10 minutes prior to their scheduled appointment time. Our therapists operate on a fixed schedule and reception may not always be staffed. Late arrival may result in: Reduced treatment time Loss of complimentary elements such as welcome drinks Inability to remain on-site after treatments if the spa is fully booked No refunds or compensation will be provided in these circumstances. 6. Package Structure & Treatment Policy All promotional packages are pre-designed and cannot be altered, substituted, exchanged, or customised. If you choose to decline any element of a package, that portion will be removed without replacement Treatment time cannot be redistributed or extended to alternative services within the package 7. Drinks Policy Where a package includes Prosecco, an alcoholic beverage will be served. Where Prosecco is not specified, a non-alcoholic sparkling alternative may be provided. 8. Medical & Health Conditions Clients must inform the team of any medical conditions, allergies, injuries, pregnancy, or health concerns at the time of booking. We reserve the right to refuse or modify treatments where necessary for safety reasons. 9. Pregnancy Policy Weekly promotional packages are not suitable during pregnancy, with the exception of the Friday Manicure offer. Please contact the spa directly to discuss suitable pregnancy-safe alternatives. 10. General Conditions All offers are subject to availability Weekly offers cannot be used in conjunction with any other promotion, discount, or promotional code unless explicitly stated We reserve the right to make minor operational adjustments where necessary No refunds will be issued for partially used, declined, or missed services Offers, pricing, inclusions, and availability may be amended or withdrawn at any time without prior notice Certain packages may incur additional charges where applicable, including disposable towel supplements. Please note – These offers are not valid to be used with our in house birthday gift vouchers. The add-ons cannot be added to other treatments outside of the weekly deals.
